B-IT NVQ Diploma Level 3

The primary objective of the Business-Improvement Techniques NVQ is to improve business performance as a whole. This can only be done by empowering the people that make up the organisation. These NVQs are not an alternative to any other qualification but are intended to sit alongside those qualifications you already have or are working towards. They NVQ is intended to maximise your company profits and revenues by the elimination of waste and the creation of flow through the business by reducing cost and variation. They are also intended to improve responsiveness by making more effective use of people and physical assets.



The Business-Improvement Techniques NVQ benefits both employers and employees by offering alternative pathways and choice within pathways to suit the widest possible range of needs.

For employers the qualification can:

  • Improve business performance and help win contracts
  • Maximise company profits and revenues
  • Reduce costs, variation and waste
  • Assist with recruitment and retention
  • Boost employee morale and motivation
  • Demonstrate the quality of the workforce to existing and potential customers
  • Help reduce workplace accidents

For employees the qualification can:

  • Provide evidence of ability to do a particular job
  • Help improve career development/promotion chances
  • Give a sense of achievement
  • Be gained on the job
  • Be completed at a time and pace to suit

Topics covered in the B-IT programme accredited by EAL/SEMTA

Process Pathway

Mandatory Assessment Routes

  • Complying with Statutory Regulations & Organisational Safety Requirements
  • Contributing to Effective Team Working
  • Leading Effective Teams
  • Applying Workplace Organisation (5S/5C)
  • Applying Continuous Improvement Techniques (Kaizen)
  • Creating Flexible Production and Manpower Systems

Plus three more optional assessment routes from:

  • Analysing and Selecting Parts for Improvements
  • Carrying out Lead Time Analysis
  • Creating Visual Management Systems
  • Carrying out Value Stream Mapping (VSM)
  • Applying Set-up Reduction Techniques (SMED)
  • Applying Total Productive Maintenance (TPM)
  • Applying Problem Solving Techniques
  • Carrying out Statistical Process Control Procedures (SPC)
  • Applying Flow Process Analysis
  • Applying Policy Deployment (Hoshin Kanri)
  • Applying Value Management (Value Engineering & Analysis)
  • Carrying out Mistake / Error Proofing (Poka Yoke)

Quality Pathway

 Mandatory Assessment Routes

  • Complying with Statutory Regulations & Organisational Safety Requirements
  • Contributing to Effective Team Working
  • Leading Effective Teams
  • Applying Six Sigma Methodology to a Project
  • Carrying out Six Sigma Process Mapping
  • Applying Basic Statistics
  • Carrying out Potential Failure Modes and Effects Analysis (FMEA)

Plus three more optional assessment routes from:

  • Carrying out Statistical Process Control Procedures (SPC)
  • Applying Six Sigma Metrics to a Project
  • Producing a Characteristic Selection Matrix
  • Carrying out Measurement Systems Analysis (MSA)
  • Carrying out Capability Studies
  • Producing Multi-Variance Charts
  • Applying Hypothesis Testing
  • Carrying out Mistake / Error Proofing (Poka Yoke)



EAL (Engineering Awards Limited): EAL is the Industry Awarding Body for Engineering and Technology. It is a leading UK awarding body for Engineering National Vocational Qualifications Diplomas.

National Skills Academy – Manufacturing (NSA-M)
: NSA-M is part of the Sector Skills Council for Science, Engineering, Manufacturing Technologies and  (Semta). NSA-M has developed an independent national standard for manufacturing training content, delivery and process by focusing on business return which is typically 6:1. We are part of the NSAM lead provider network.www.nsa-m.co.uk


Call us today to find out about skills funding opportunities that may exist for your organisation.


To find out more about this programme including minimum numbers, our flexible delivery methods and whether you are entitled to any financial support please contact Vivienne Compton direct on 0845 1306461 or email viv.compton@tracktraining.co.uk

  • Perei Group Ltd. Testimonial

    Perei Group Limited are manufacturers of LED lighting systems to a range of Tier One automotive companies such as Mclaren and Aston Martin. Excellent design and exceptional quality in all processes are paramount to enter and maintain supply chains at this level and Perei have invested heavily in their skills base from operative to senior management level to maintain and improve their standards. Track Training Limited have been instrumental in assisting Perei to implement Lean and Business Improvement Techniques linked to an internal Management development programme accredited by the Institute of Leadership and Management (ILM) and Emta Awards Ltd (EAL). Perei's Operations Manager, Steve Bamber said: "Track Training have been very professional and met with us on numerous occasions to better understand our business needs before developing a flexible and affordable Lean and Supervisory Management development programme tailored to the skills needs of our business, whilst offering nationally accredited qualifications from Level 1 to 5”.       

    Steve Bamber, Operations Manager, Perei Group Ltd.

  • Kautex Textron CVS Testimonial

    We are extremely happy with Track Training’s on-going commitment to delivery, embedding learning and achieving a positive impact on business result. I would not hesitate to recommend Track Training to any organisation looking to improve their operational performance and increase profitability”.       

    Mr Jonathan Jones, Plant Manager, Kautex Textron CVS

  • Realwood International Ltd Testimonial

    Realwood International wanted to secure new contracts in their supply chain and needed to implement quality systems linked to a Lean improvement programme to drive efficiency. Track Training helped devise an effective and affordable continuous improvement programme for our business that helped us achieve some real impacts, whilst being flexible to our business needs”.       

    Kevin Moody, Managing Director, Realwood International Ltd

  • The National Skills Academy for Manufacturing Testimonial

    The National Skills Academy for Manufacturing (NSA-M) has been created by Industry to raise the level of skills delivery in the manufacturing sector. We do this by developing world class programme content and then assessing, and where necessary upskilling providers to a world class delivery standard, before allowing them to deliver under the Academy brand. Many providers have been un-willing or unable to achieve the standard necessary to deliver Academy programmes. NSA-M has been working with Track Training for 2 years now. Track Training Limited have embraced the NSAM programmes and committed time to achieving the high standard required. NSA-M monitor the delivery quality of our providers by field experts sitting in on sessions of delivery. Track Training has always exceeded the high standard required by NSAM and are one of our best and most trusted providers. With all Trainers and Assessors coming from Engineering and Manufacturing companies, it is their understanding of industry as well as their excellent technical competence that sets them apart from many other providers. They also have a clear focus on quality and customer satisfaction. I can highly recommend Track Training and am privileged to have an association with their dedicated team”.       

    Paul Dawson, South East Regional Manager, The National Skills Academy for Manufacturing